Distribuidora Hermes Internacional, S.A.
Address: 8a Av. 0-38 Zona 2 de Mixco, Colonia el Tesoro Guatemala, Guatemala.
PBX: +502 2429 5800
Email: [email protected]
Frequent questions
1.
How can I contact customer service?
Guatemala: PBX: 2429-5800 email: [email protected]
Honduras: Tel. (504) 2510-2285/ 2510-2286 email: [email protected]
Nicaragua: Tel. (505) 2266-4950 email: [email protected]
México: Tel. (999) 9441513 email: [email protected]
2.
What is the address of the Hermes International offices?
Guatemala: 8va. Ave. 0-38 zona 2 de Mixco Colonia El Tesoro go to the map.
Honduras: Rio de Piedras, 24 avenida S.O. entre 9ª. 10ª. Calle San Pedro Sula, Honduras go to the map.
Nicaragua: Hospital Militar 1C norte, 130VRS al oeste, Apartamento #5 – Reparto Bolonia, Managua, Nicaragua go to the map.
México: Calle 18 # 113C por 50B y 52 Colonia Itzimná, C.P. 97100, Mérida, Yucatán México go to the map.
3.
How can I request information or place an order for consumables, spare parts, and service?
4.
Do you have a license to handle precursors and chemical substances?
Yes, it can be downloaded from the certification’s menu, license for handling precursors.
5.
How can I obtain information on technical data sheets and safety sheets for Videojet supplies?
Download documents in support menu, consumables.
6.
How can I request technical assistance?
Have on hand the model of your equipment or machine, and serial number. Click here.
7.
How can I make a claim?
8.
How can I apply for vacant positions or request higher education internships?
9.
Do industrial packaging equipment and machinery have a warranty?
Yes, all our equipment and machines have a minimum of one year to a maximum of five years warranty, depending on the brand and model.
Guatemala
Honduras
Nicaragua
México
